Frequently Asked Questions

How do you bill my insurance plan?

Answer

Here at Dr. Croppo's office we bill your insurance company directly. Direct Billing means that once your treatment is completed we will electronically submit your claim to your insurance company for you and have them pay us directly. The only time you will be required to pay us is if the procedure is not covered by your plan and/or if your insurance does not pay 100% then you would pay the difference. Example: Your plan covers 80% you would only pay us the 20%.

We encourage you to review your dental coverage before you first appointment and feel free to bring the information with you and we would be happy to review it with you.

 

Do you accept payments plans?

Answer

We do accept payment plans at our office, please speak with one of our knowledgeable administration staff and they can tell you what plans we have to offer.

We also accept visa, master card, American express.

 

At what age should I take my child in for their first dental appointment?

Answer

The Canadian dental association recommends you take your child to the dentist after their first birthday. Remember though that teeth can develop long before this so make sure in the meantime to clean your child’s teeth using a washcloth and warm water and be careful not to give your child a bottle at bed time as this can lead to tooth decay.

 

How much do you charge for a cleaning?

Answer

This is a very common question that can be difficult to answer.

There are a lot of factors involved:

  • How long has it been since your last cleaning
  • Do you see your hygienist regularly
  • Do you floss
  • Do you have periodontal pockets / gum disease

Cleanings are billed using the Ontario Dental Fee Guide and is based on units of scale / time spent in your mouth

An average cleaning for a healthy mouth is usually 3 units which is $165.00. Your teeth would also be polished which can cost anywhere from $25.00 to $40.00

We also offer fluoride treatments as well for kids under 16 but it is also recommend for adults with high decay rates.

We recommend you come in for an assessment / new patient exam where the dentist can better assess your oral health and we can provide you with a more accurate estimate of cost.

 

How can I prevent gum disease?

Answer

Prevention is the most important fight against gum disease. It is essential to keep you teeth and gums clean. Using proper brushing and flossing techniques is equally important.

You need to be sure to see your dentist regularly for cleanings and dental exams so that early signs of gum disease can be detected and appropriate treatment provided.

 


Office Benefits

  • Emergency & New Patients Welcome
  • Evening Hours
  • Child Friendly
  • Most Insurance Accepted
  • Digital X-Rays
  • IV Sedation for Wisdom Teeth
  • Financing Available

  • Dr. Brian Croppo & Associates
  • 371 Davis Drive
  • Newmarket, Ontario
  • L3Y 2N8

OFFICE DIRECTIONS


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